Here's the math nobody likes: the client who cried happy tears at closing will, two weeks later, have moved on to paint colors and internet installers. If your review request arrives in that window as a vague "hey, if you get a chance…" — it won't get a chance. Reviews don't come from satisfaction. They come from a specific ask, at the right moment, with a one-tap link.
Below: the timing rules, then nine templates — text, email, in-person, and follow-up — you can lift verbatim. Replace the brackets and send.
The three rules before any template
- Ask inside the gratitude window. 24–72 hours after closing is peak goodwill. Miss it and response rates fall off a cliff.
- Send the direct link. In your Google Business Profile, use "Ask for reviews" to get the link that opens the review form itself. Test it on your phone. A link to your profile page, where the client has to hunt for the button, quietly kills half your responses.
- Ask for honest, never for five stars. No incentives, no filtering unhappy clients away from the link — that's review gating, and it violates Google's policy. What you can do is prompt a specific, detailed answer (see template 6).
Text message templates (highest response rate)
Email templates
Thank you for choosing me for your [purchase/sale] — I loved working with you.
If you have a moment, would you mind leaving an honest Google review? It's how most of my clients in [City] find me, and your words genuinely help the next family decide.
[Leave a Google Review →]
And of course — if anything comes up with the house, you know where to find me.
[Your Name]
Now that the dust has settled, I'd love to hear how the experience was for you. If you'd like to share it publicly, here's our Google review link: [link].
Anything you'd rather tell me privately, just reply to this email — I read every word.
Thanks again,
[Your Name]
In-person and closing scripts
The two situations agents fumble
Now make the reviews work for you
A Google review sitting on your profile is doing one job. The same review, designed as a clean graphic and posted to Instagram and Facebook, does three: it proves your track record to your sphere, it reminds past clients you're active, and it quietly teaches future clients what working with you feels like. Post one a week and your feed never lacks proof — even between listings. (It's one of the five buckets in our 37 post ideas playbook.)
CurbPost's free review visual generator turns a review into a ready-to-post graphic in about a minute. When you want the whole machine — listing launches, review posts, open house promos — on one system, that's the $49/month plan.
Turn reviews into your best content
CurbPost designs your reviews, listings, and open-house posts in minutes — on brand, ready to publish.
Start with CurbPost — $49/mo Make a free review graphicFAQ
When is the best time to ask a client for a review?
Within 24 to 72 hours of closing, with one follow-up at day 5–7. Get a verbal yes at the closing table first — it turns the text into a reminder instead of a cold ask.
What link should I send?
The direct review link from your Google Business Profile's "Ask for reviews" option — it opens the form in one tap. Test it yourself before saving it as a template.
Can I ask for a 5-star review?
No — ask for an honest one, and never offer anything in return. You can prompt a detailed answer with a specific question, which is both allowed and more persuasive.